3. Can
I use a bubble jet printer?
Many users
have Bubble Jet Printers or Ink Jet Printers. Our
company uses a HP Laser Jet 4+ Printer
to run our reports because it is less expensive.
4. Do I need any other software?
No. Our software is a stand alone software
but can integrate with other software such a s Microsoft Access.
5. What
do banks think?
Since this is legal,
banks must accept the transactions. Banks also must honor their customers
requests and sometimes the transaction may be reversed. This is because
the customer is disputing the validity of the transaction.
6. Can companies out side of the U.S.
use this program?
At the
present time most countries do not have banking
guidelines in place. NACHA and the Federal Reserve
will only allow this to be done in the US.
7.What if my customer has concerns
about giving out their check information?
This question relates to the TelSofttm
software. Explain that you would have the same information if they mailed you a
check. Taking check information is really no different than
accepting a credit card over the phone. No signature is
required for a phone in credit card order. The customer
knows he will only be charged for what he has ordered or is paying for.
The business that takes the order would be breaking the
law if any thing other than the authorized transaction is processed.
The same theory applies to bank drafts or EFT. The business
can only legally draft for the amount that has
been authorized by the customer. As more and more people
find out about EFT and
use it the more it will be accepted. Once the public gets
over the uniqueness of the service, they will find it
really makes a whole lot of sense.
